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Frequently asked questions

How can i change my delivery address

By default, the last used delivery address will be saved into to your account. When you are checking out your order, the default delivery address will be displayed and you have the option to amend it if you need to.

How do I activate my account?

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at info@fugeonline.com

How long will it take for my order to arrive after i make payment?

Customers who place their orders within Lagos should expect to receive their orders within 24 hours to 3 days, outside Lagos is within 3 to 7 days upon payment verification depending on the volume of orders received. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

What are the payment methods available?

At the moment, we accept online transfer Credit/Debit cards and Paystack payments. FOR FUTHER QUESTIONS email us info@fugeonline.com